OAuth Gmail and Outlook connect
Connect a shop Gmail or Outlook mailbox through OAuth so adjuster threads sync into the claim record. Tokens are stored per workspace and refreshed by the integration layer.
IntegrationsBrowse every category
Every integration that ties Claimory to the tools your shop already uses
Gmail and Outlook OAuth, Telnyx two-way SMS with workspace-owned numbers, CCC ONE and Mitchell estimate import (Audatex via AI document parser), Stripe billing with webhook idempotency, Resend transactional email, and a read-only REST API for pulling claims data on Professional and above.
No credit card. Works with CCC ONE and Mitchell.
Email, SMS, estimates, and billing
Claimory integrates with the tools shops already pay for instead of forcing a rip-and-replace. Estimating systems stay where they are; Claimory parses their XML output. Email mailboxes stay where they are; OAuth connects them. SMS is real Telnyx numbers per shop, not a shared shortcode. Billing runs on Stripe with hardened webhook handling so retries never double-charge.
Inbound email sync
A scheduled sync pulls new email from connected mailboxes and matches them against open claims by claim number, VIN, or carrier. Matched messages land on the claim's Emails tab.
Compose, send, reply
Compose a new email from any claim, reply inline, or use AI to draft. Sends route through the right OAuth account and write to the email send log.
Inbox, smart folders, analytics
A full inbox UI with smart folders for adjusters, customers, and carriers, plus a per-mailbox analytics view (volume, response time, unanswered).
Email templates
Reusable email templates per workspace so the team sends consistent language to adjusters, carriers, and customers without rewriting every time.
Per-workspace email provider config
Each workspace can configure the provider it sends through (default Resend, or BYO). Keeps email reputation under shop control.
Telnyx SMS provisioning
Provision a real Telnyx number per workspace for two-way customer SMS. Handled through a dedicated edge function so the shop never sees a Telnyx dashboard.
Telnyx inbound webhook with idempotency
Inbound SMS webhooks land on a dedicated edge function that is idempotent against duplicate deliveries. Messages route into the right conversation by from-number.
Send SMS (per-workspace number)
Outbound SMS goes through the workspace's Telnyx number, not a shared shortcode. Customers see the shop's number and replies route back to the claim.
SMS conversations, threads, contacts
Threaded SMS view with workspace-wide contacts and per-conversation history. Templates and opt-outs are stored alongside the conversation data.
Estimate import: CCC ONE and Mitchell
Drop in the estimate XML from CCC ONE or Mitchell. The parse-estimate-xml edge function reads the file, normalizes it, and shows a side-by-side review screen. Audatex estimates are supported via the AI document parser using the PDF.
Stripe checkout, portal, webhooks
Stripe-backed subscription billing, customer portal handoff, and webhook processing for plan changes, refunds, and invoice events.
Stripe webhook idempotency
Webhook events are deduped through a dedicated table so retries from Stripe never double-charge or double-credit a workspace.
Test-email tool
A built-in test-email edge function for verifying provider config, template rendering, and OAuth health without sending to a real customer.
Resend transactional email
Resend powers transactional sends (welcome, trial reminders, password reset, alerts). Sends are tracked through email_send_log so deliverability issues are diagnosable.
How shops use this in practice
The shop connects its Gmail at setup. Adjuster threads start landing on claim records the same day. The estimator drops a CCC ONE XML into the import dialog and the parsed lines preview before being saved. The admin texts a customer status update from the claim, sent through the shop's own Telnyx number, and the customer's reply lands back on the claim two minutes later. Stripe runs the subscription quietly in the background, with webhook idempotency keeping the workspace state correct on retries.
Common questions
Related feature categories
See integrations in your own shop
14-day free trial, no credit card. Keep your CCC ONE or Mitchell estimator. You can be tracking your first supplement within minutes of signup.
No credit card. Works with CCC ONE and Mitchell.
Backed by real code in the Claimory product