Body shop software pricing, from $49.99 per location
Claimory is claims management software for collision repair shops, priced per shop location. Starter is $49.99 a month, Professional is $129.99, Elite is $349.99, and Enterprise is quoted for multi-location groups. It pairs with the estimating system you already use and tracks every insurance claim, supplement, customer update and payment in one place.
- 14-day free trial, no credit card required
- Professional features during the trial, apart from API keys
- Trial limits: 1 seat, 5 active claims and 3 Claim Audits
- Save 20% on annual billing for Starter, Professional and Elite
Built for collision repair shops across the US
Pricing plans
Starter
Solo operator shops, no AI features
- Core claim tracking + supplements
- Supplement tracking on every claim
- Cash jobs
- Calendar + scheduling
- Tasks
- 1 team member included
- 10 GB of storage
Professional
The sweet spot for most shops
- Everything in Starter
- Claimory AI Essentials - fast, capable Claim Audits
- AI supplement drafting + email + SMS rewrite
- OEM + state regulations engine
- Co-branded portal with your logo
- Cash jobs + Total Loss builder
- Fleet management, towing, vendors + inventory
Elite
5-15 techs, multi-estimator ops
- Everything in Professional
- Claimory AI Pro Mode - deeper reasoning, premium audit quality
- Carrier intelligence on this workspace's claims
- White-label customer portal
- Dedicated onboarding
- Priority phone support
- Cycle time analytics + per-carrier performance reports
Enterprise
3+ locations, franchise shops
- Everything in Elite (including Claimory AI Pro Mode)
- Volume pricing for shop groups
- Dedicated Customer Success Manager
- Phased multi-location onboarding
- Custom contract terms
- Quarterly product sync with our team
Feature by feature
Everything that comes with each plan. No asterisks.
Swipe sideways to compare all four plans.
| Feature | Starter | Professional | Elite | Enterprise |
|---|---|---|---|---|
| Core workflow | ||||
| Insurance claim management | ||||
| Cash jobs / in-house work | ||||
| Supplement tracking + approval flow | ||||
| Total Loss builder | Not included | |||
| Pipeline / Kanban view | ||||
| VIN barcode scanner | ||||
| Estimate XML import (CCC ONE, Mitchell) | ||||
| Estimate builder + version history | ||||
| Photo uploads + e-signatures | Not included | |||
| Mobile-first (any device) | ||||
| Global search | ||||
| Active claims | 30 active | Unlimited | Unlimited | Unlimited |
| Seats included | 1 | 3 | Unlimited | Unlimited |
| AI (Professional and higher) | ||||
| Claim Audits / month | - | 30 | 100 | Unlimited |
| Claimory AI assistant (chat, context-aware) | Not included | |||
| Claim Audit - full multi-pass | Not included | |||
| AI supplement drafting (copy/paste ready) | Not included | |||
| OEM + state regulations engine | Not included | |||
| AI email drafting to carrier | Not included | |||
| AI SMS rewrite / polish | Not included | |||
| AI photo-requirements check | Not included | |||
| Carrier intelligence on this workspace's claims | Not included | Not included | ||
| Cycle time + performance analytics | Not included | Not included | ||
| Team & operations | ||||
| Team tasks + shared activity log | Not included | |||
| Kanban task board + due-date list view | ||||
| Team-to-team chat (Messenger-style) | Not included | |||
| Email + SMS templates | Not included | |||
| Modular dashboard widgets | Not included | |||
| Role-based permissions | ||||
| Command Center financial dashboard | Not included | |||
| Per-claim profitability + margin | Not included | |||
| Financials & tax reports | Not included | |||
| Payroll + labor-aging tracking | Not included | |||
| Accountant exports (PDF + CSV) | Not included | |||
| Shop modules | ||||
| Calendar + appointment scheduling | ||||
| Fleet management | Not included | |||
| Towing / transport coordination | Not included | |||
| Vendors + purchase orders | Not included | |||
| Inventory tracking | Not included | |||
| Carrier on every claim + carrier filter | ||||
| Communication | ||||
| Gmail / Outlook OAuth | Not included | |||
| Unified Email Hub (multi-inbox) | Not included | |||
| Two-way SMS conversations | Not included | |||
| Texting line | Not included | $9.99/mo add-on | Included | Included |
| Two-way customer portal messages | ||||
| Customer invite + QR share | ||||
| Notification center + preferences | ||||
| Send payment link | ||||
| Branding & customer-facing | ||||
| Customer portal | Not included | |||
| Shop logo on portal (co-branded) | Not included | |||
| Repair tracking + estimate approval | ||||
| Customer payment portal | ||||
| Customer appointment requests | ||||
| Adjuster portal (token link) | ||||
| Attorney portal (token link) | ||||
| Integrations | ||||
| Stripe billing + customer portal | ||||
| Gmail + Outlook OAuth (multi-account) | ||||
| Two-way SMS provider | Not included | |||
| Estimate XML import (CCC, Mitchell) | ||||
| Read-only REST API with API keys | Not included | |||
| Usage limits | ||||
| SMS / month | Not included | 250 | 1,000 | Unlimited |
| Storage | 10 GB | 50 GB | 250 GB | Unlimited |
| Enterprise controls | ||||
| Dedicated Customer Success Manager | Not included | Not included | Not included | |
| Quarterly product sync | Not included | Not included | Not included | |
| Support | ||||
| Support level | Community | Priority email | Priority phone | Dedicated CSM |
Claimory fits into whatever you're running today
Keep your estimating software. Claimory is the AI and workflow layer that sits on top of it, and it runs the customer-pay side of the shop too: mechanical, wraps, tint and detail estimates that Claimory AI types up from the lines and prices you give it, tracked to paid on the same board.
What it already does well
- Writes the estimate carriers accept
- DRP access and OEM repair procedures
- The industry standard, for good reason
What Claimory adds
- Export in any format it gives you, EMS, CIECA, XML or PDF, and a claim opens in seconds
- Supplements get their own clock, with warning, critical and escalated alerts as they age
- Adjuster follow-ups and carrier mail land on the claim record, not in one inbox
- A Claim Audit reads the photos and the estimate together and flags what was left off
Keep your estimating system exactly where it is. Claimory runs the claim around it: supplement tracking, adjuster follow-ups, customer updates, team tasks, and Claim Audits that catch what a busy day misses. Nothing to rip out, nothing new for the floor to learn.
What it already does well
- The customer books it and pays you directly, with no carrier in the middle
- The quote has to go out while they are standing at the counter
- You set the margin, so what the job cost you is the whole game
What Claimory adds
- Give Claimory AI the lines for a brake job, a full wrap or a tint package, with the quantities, rates and part numbers you charge, and it adds each one to the estimate for you to approve
- Save the version, generate the PDF and send it to the customer without leaving the conversation
- Job types cover collision, mechanical, wrap, tint, detail and miscellaneous
- Every job carries what you quoted, what it cost, and the profit left over, tracked to paid
Customer-pay work is a first-class record here, not a workaround: cash jobs are included from the $49.99 Starter plan, and Claimory AI, which types up the estimate lines you give it, starts on Professional. Build the quote at the counter, then track the job to paid on the same board your collision work runs on.
What it already does well
- Zero software cost, total flexibility
- Everyone already knows how to use it
What Claimory adds
- Every claim gets one home: photos, supplements, adjuster mail and customer updates on a single file
- A Claim Audit reads the whole file and flags what slipped
- One version of the claim that the whole team is looking at
Claimory gives every claim one home without slowing you down, and your first estimate imports in seconds rather than being retyped. Your first claim can be open the day you sign up.
Already on CCC ONE or Mitchell? You don't replace it. You finish it.
A fair worry about adding software is that linking two or three apps creates more work. It does, when the apps fight over the same record. Claimory takes the claim from the moment the estimate is written, so the estimating system and Claimory each keep their own job. Follow one claim through both.
Your estimator does not change a thing
- EMS
- CIECA
- XML
The estimate keeps being written in the platform your estimator already knows, with no retraining and no re-licensing. Export it in whatever format the estimating system gives you, drop it into Claimory, and it parses into a new claim for you to review and confirm.
No implementation team and no 12-week rollout. Your first claim can be open the day you sign up.
A supplement gets its own clock, not a spot in a feed
- Supplement aging
- Adjuster mail on the claim
- Claim Audits
Every pending supplement is aged from the day it was written. An hourly job moves it through warning, critical and escalated against the day counts you set in Settings, so aging updates itself instead of waiting to be noticed.
Adjuster mail and supplements land back on the same claim record, and when a supplement comes back denied, Claimory AI drafts the rebuttal on Professional and up.
Customer updates go out from that same record
- Portal link
- Two-way SMS
- E-signature
The customer portal link, email and e-signatures run through Claimory, and two-way texting joins them on Professional and up. The office manager answers from one timeline instead of switching between apps.
The link shows the customer their claim, its status and the repair progress with no login and no password.
Questions
Try Professional free for 14 days.
No credit card. Professional features, within trial limits. If it's not a fit, just let the trial end: no charge, ever - and we never delete your data.