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    Managers and admins5 min read4 steps

    Workspace Settings

    Workspace Settings is the shop-wide configuration: who you are, what you charge, what you connect, and how customers hear from you. Available to managers and admins.

    1. Step 1
      1

      Shop Info

      Set your shop name, main phone, email, address, and website. These flow into invoices, the customer portal, and your email signature, which you can preview live.

      app.claimory.io/settings
      Workspace Settings in Claimory with the Shop Info form and settings sidebar.
    2. Step 2
      2

      Labor Rates and tax

      Set your default hourly rates (mechanical, body, paint, electrical, frame, glass, structural, and storage) and your sales tax rate. These feed every estimate and cash job.

      app.claimory.io/settings
      The Labor Rates and Tax settings with hourly rates and sales tax.
    3. Step 3
      3

      Integrations

      Connect Gmail for the Email Hub, and set up Get paid through Claimory (Stripe Connect, Professional and up) so customers can pay deductibles and invoices from the portal with no Claimory platform fee.

      app.claimory.io/settings
      The Integrations settings in Claimory, connecting the shop's email and payment accounts.
    4. Step 4
      4

      Customer notifications

      Control the automatic messages customers receive: a master switch plus email updates and in-app portal notifications. They are on by default, and the toggles only suppress.

      app.claimory.io/settings
      The Customer Notifications settings in Claimory, controlling which repair milestones automatically alert the vehicle owner.
    Good to know

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